Contact information
Fraternal Light
Ventura, California, United States
General support, order questions, and privacy requests
Email us at support@fraternallight.com
For an order question, include your order number and a short description of the issue. We will be happy to help.
Returns, damaged or defective items, and incorrect orders
Email us at returns@fraternallight.com
Please request instructions before mailing a return. A fulfillment partner's return address on a package is not authorization to return an item there.
General Inquiries or Customization Requests
For general inquiries or to request customization, please use our Contact Form. or submit a Customization Inquiry.
Business mailing address
7127 Owl Court, Ventura, CA 93003, United States
This is our registered business address, not a customer-facing retail location. Customer visits, shopping, and order pickups are not available at this address. Obtain return instructions before mailing any merchandise.
Phone
Calls may go to voicemail. For general support, order questions, and privacy requests, email support@fraternallight.com. For returns and damaged, defective, or incorrect orders, email returns@fraternallight.com.
Other Questions
See our Shipping Policy and the options for your item at checkout for delivery availability. We offer merchandise made and shipped through production and fulfillment partners. Production and shipping locations vary by product.
See our Return and Refund Policy, Shipping Policy, Privacy Policy, and Terms of Service.